Privacy Policy

How we collect, use and protect your personal information

Last updated: 27 July 2026

Wai Tech Group Pty Ltd (“Wai Tech”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, share and protect your personal information, and the rights available to you.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Wai Tech is a Data Controller responsible for determining the purpose and means of processing.

Your data, handled with care.

A plain-language summary of what we collect, why, who we share it with, and the choices you have.

How we use your personal data

Provide, operate and support our services;
Communicate with you about our services;
Analyse and improve our services;
Comply with our legal and regulatory obligations.

Personal data we may collect

Name
Contact information
Home address
IP address

When we share your personal data

Your personal data may be shared:

Where you have given explicit consent;
With sub-processors and service providers who support our services, under contractual security and confidentiality obligations;
Where required by law, or to establish, exercise or defend legal rights.

Your rights

Be informed about the collection and use of your personal data;
Access and amend your data;
Rectify inaccurate or incomplete data;
Erasure — request we erase your data within 30 days; we will notify you if it cannot be completed or of any implications;
Transfer your data securely to another system;
Restrict processing of your personal data;
Opt in for any highly sensitive data processing;
Not be subject to fully automated decisions — we do not carry out automated profiling or fully automated decision-making using your personal data.

We do not knowingly collect data from minors; you must be over 16 to use our services. These rights are subject to applicable privacy regulations, legal requirements and the public interest.

Sub-processors and data locations

We use the following sub-processors to deliver our services; each is bound by security and confidentiality obligations:

Sub-processor	Purpose	Data location
Amazon Web Services (AWS)	Cloud hosting and infrastructure	Australia (Sydney, ap-southeast-2)
Microsoft (Microsoft 365)	Email, productivity and identity services	Australia / Microsoft global infrastructure

This list is kept current; contact us for the latest details.

Contact us

For any privacy question, request or complaint, contact our Privacy Officer, Kere Puki (CEO), at kere@waitech.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact the Privacy Officer